WeaveX Terms of Service

Last Updated: May 18, 2025

1. Acceptance of Terms

By accessing or using the WeaveX platform ("Service"), provided by WeaveX ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms" or "ToS") and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

2. Service Description

2.1 WeaveX provides:

  • AI-generated professional outreach message creation
  • Contact relationship management (CRM) tools
  • Networking analytics and follow-up automation
  • Email verification services (95% syntactic accuracy as stated in documentation)

2.2 Service Tiers:

  • Free Tier: Subject to daily usage limits as specified in-product
  • Premium Tier: Requires subscription payment for extended or unlimited access
  • Enterprise Tier: Custom agreements available for institutional clients

3. User Eligibility

3.1 Minimum Age:

You must be at least 13 years old to use the Service. If you are under 18, you represent that you have obtained parental or guardian consent to use the Service.

3.2 Enterprise Users:

Organizational accounts must be authorized by the relevant institution or entity.

4. Account Registration

  • Student Discounts: A valid university email is required to access student discounts.
  • Accurate Information: You must provide and maintain accurate, current information in your account profile.
  • Prohibited Conduct: Falsification of academic credentials may result in immediate account termination.

5. Subscription Terms

5.1 Premium Plan:

  • Billed monthly at $6/month (unless otherwise specified)
  • Auto-renewing unless cancelled prior to renewal date
  • Student discount: 20% reduction with valid .edu email verification
  • 30-day money-back guarantee for initial subscriptions

6. User Content and License

6.1 Ownership:

You retain ownership of all content you upload or submit, including contact information, custom messages, and CRM entries.

6.2 License to WeaveX:

You grant WeaveX a non-exclusive, worldwide, royalty-free license to use, process, transmit, and display such content solely as necessary to provide, maintain, and improve the Service.

7. Prohibited Activities

  • Use the Service for any unlawful, infringing, or harassing communications
  • Attempt to reverse-engineer or decompile any part of the Service, including AI models or security features
  • Exceed 10,000 API calls per day without express enterprise authorization
  • Scrape, export, or use any part of WeaveX's data or email databases beyond personal networking and CRM management needs

8. Third-Party Services

8.1 Integrations:

Certain features may integrate with independent third-party services (e.g., LinkedIn®). WeaveX is not affiliated with or endorsed by such third parties.

8.2 Payments:

Payments are processed by third-party providers (e.g., Stripe, PayPal) and are subject to their respective terms and privacy policies.

9. Termination

9.1 By WeaveX:

We may suspend or terminate your account and/or access to the Service at our discretion, including (but not limited to) for:

  • Security breaches or brute-force attacks
  • Spam complaints exceeding 0.1% of sent messages
  • Non-payment beyond 30 days for Premium or Enterprise accounts
  • Violation of these Terms

10. Disclaimers

10.1 No Warranty:

THE SERVICE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Additional Disclaimers:

  • AI Outputs: AI-generated outputs are suggestions only; users bear final responsibility for all communications and outcomes.
  • Email Accuracy: The "95% email accuracy" refers solely to syntactic email validity and does not guarantee delivery or response rates.
  • Uptime: We aim for 99.9% uptime excluding scheduled maintenance but do not guarantee uninterrupted service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEAVEX AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

Our maximum liability shall not exceed the greater of:

  • Six (6) months of Premium subscription fees paid by you to WeaveX
  • Five hundred dollars ($500 USD)

12. Indemnification

You agree to indemnify, defend, and hold harmless WeaveX, its affiliates, officers, directors, employees, and agents from and against any claims, demands, losses, liabilities, damages, costs, and expenses arising out of your use of the Service or violation of these Terms.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California.

All disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California.

Claims exceeding $5,000 USD must be resolved by binding arbitration in Orange County, California.

14. Modifications

We reserve the right to update these Terms at any time. We will notify users at least 30 days in advance of substantive changes. Continued use of the Service after such notice constitutes acceptance of the new Terms.

15. Contact Information

For legal or compliance inquiries, please contact:

WeaveX
3131 S Hoover St
Los Angeles, CA 90089
Email: legal@weavex.app